Ergonomics website exchange and return policy
At Ergonomics, we strive to provide you with the perfect office comfort and design experience. To ensure full transparency and uncompromising service, here is our policy:
Our returns and exchanges:
* Executive and work chairs: Chairs can be returned or exchanged within 7 days of receiving the product. Returns are permitted provided that the product is in its original packaging, unused, and in new condition.
* Desks: Due to the complexity of transportation and customization of the product to the space, desks cannot be returned or exchanged after they have been delivered and assembled.
* Logistics service costs: In the event of a transaction cancellation, the financial credit will not include the transportation and assembly costs incurred. These services are completed services and are non-refundable.
* Inspection: All returns or exchanges are subject to a thorough inspection by an Ergonomics representative. A refund or exchange will only be approved after we have verified that the product is undamaged and in perfect condition.
We recommend that you carefully review the dimensions and technical specifications on the website before purchasing. Our team of experts is available to answer any questions you may have to help you make your work environment healthier and more aesthetically pleasing.
The customer can bring the product to the company's warehouses or request a paid pickup service.
