Privacy policy

Last Updated: 05.11.2025

This online store (https://ergonomics.vip/) (the “Website”) is operated by Keisar Furniture (the “Company”, “we”, “us”, or “our”).
We are committed to protecting the privacy of our customers and respecting their rights in accordance with the Protection of Privacy Law, 1981, the Privacy Protection Regulations (Data Security), 2017, and any other applicable laws.

This Privacy Policy explains how information is collected, stored, used, disclosed, and transferred.

1. Information Collection

When using the Website, we may collect the following types of information:

1.1 Information Provided Voluntarily

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed exclusively via third-party providers such as PayPal, Stripe, etc.)

  • Invoice and billing details

  • Product preferences and purchase history

  • Any other information provided during the purchase process or via online forms

1.2 Technical and Analytical Information

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited on the Website

  • Time spent on the Website

  • Referral source

  • Shopping cart data and purchasing behavior

1.3 Cookies and Similar Technologies

The Website uses cookies and other tracking technologies for the purposes of:

  • Improving user experience

  • Analyzing website traffic

  • Personalizing content and advertisements

  • Enabling certain Website features

  • Storing shopping cart items

  • Remembering user preferences

You may modify your cookie settings through your browser at any time.

2. Purposes of Use

The collected information is used for the following purposes:

  • Operating and improving the Website

  • Processing orders and completing transactions

  • Shipping products and handling returns

  • Communicating with users and customers

  • Sending order confirmations, shipping updates, and order status notifications

  • Sending updates, marketing communications, and promotions (subject to consent)

  • Managing customer accounts and loyalty or benefits programs

  • Complying with legal and regulatory obligations

  • Data security, fraud prevention, and prevention of counterfeit activity

3. Data Retention

Information is stored in the Website’s databases in accordance with applicable law.
We implement reasonable security measures, including encryption, restricted access, and ongoing maintenance, to protect personal data from unauthorized access, misuse, disclosure, alteration, or destruction.

4. Disclosure and Transfer to Third Parties

Information may be disclosed or transferred to third parties in the following cases:

  • For the operation of certain services (such as payment processors, shipping companies, mailing services, hosting providers, etc.)

  • For payment processing and transaction approval

  • To delivery companies for the purpose of product fulfillment

  • Where required by law or pursuant to a court order

  • To protect the legal rights of the Website or its users

  • In the event of a merger, acquisition, or corporate restructuring

All third parties with whom information is shared are subject to binding agreements that include privacy and data security obligations.

5. International Data Transfers

Information may be transferred to or stored on servers located outside of Israel, including in jurisdictions that may not provide the same level of data protection as Israeli law, provided that such transfers are carried out in accordance with applicable legal requirements.

6. User Rights

In accordance with the law, every individual has the right to review personal information relating to them and to request its correction or deletion if the information is inaccurate, incomplete, unclear, or outdated.

Additional rights include:

  • The right to withdraw consent

  • The right to data deletion

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

Requests may be submitted via email to: info@keisar.com

7. Minors

The Website is intended for use by individuals aged 18 and over only.
We do not knowingly collect information from minors. If we become aware that information has been collected from a minor without parental or guardian consent, we will delete such information immediately.

8. Data Security

We implement advanced technical and organizational security measures, including:

  • Encryption of sensitive data

  • Role-based access control

  • Continuous monitoring and audits

  • Employee training on data security

  • Regular data backups

  • Payment data security in compliance with PCI DSS standards

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on the Website with the updated date at the top of this document. Continued use of the Website after such updates constitutes acceptance of the revised policy.

10. Contact Information

For questions, inquiries, or requests regarding this Privacy Policy, please contact:

Keisar Furniture
Data Protection Officer: Hod Tal
Email: info@keisar.com
Phone: +972-54-927-4007

11. Returns and Exchanges

In the event of product returns or order cancellations, we retain the information necessary to process the return in accordance with our return policy and legal obligations.

12. Payment Data Storage

We do not store credit card details on the Website. All payment processing is carried out by authorized third-party service providers (such as PayPal and Stripe) that comply with international security standards.

Document Creation Date: 05.11.2025